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FAQ

HOW TO APPLY YOUR THE WALLERY MURAL/VINYL

The best way to apply your mural/vinyl is to follow the instructions on how to install.
Also in the shipping box we provide you with an instructions manual on how to apply your The Wallery mural/vinyl.

CAN I CREATE MY OWN DESIGN

Yes, you can create your own design. Send us your information details to custom@thewallery.com together with your favorite image (png, jpg, gif) or illustrator file (company logo’s, vector art, all as AI, EPS). We’ll get back to you to help you and print whatever yo need.

HOW TO ORDER A THE WALLERY WALLPAPER MURAL OR VINYL

To order a The Wallery design cover is very easy

  1. You choose one of the amazing designs we have available in the THE WALLERY shop. You could also upload your own picture with the photo tool.
  2. Now you can just order the prduct, payments is possible with Visa, MasterCard and Paypal.
  3. You will receive your The Wallery product in a special package and with a special gift. Delivery time depends on the destination, but is usually between 8 till 12 working days.

WICH PAYMENT METHODS ARE AVAILABLE WITH THE WALLERY?

At The Wallery you can pay with Visa card, MasterCard and Paypal.

HOW LONG BEFORE I RECEIVE IT MY THE WALLERY PRODUCT?

That depends on where you live. But in most cases, we deliver within 5 till 12 working days. Your orders will be shipped by our shipping company with usually take around 3-5 days.

DO I RECEIVE AN ORDER CONFIRMATION?

Yes you do. As soon as we received your order and payment you will receive an order confirmation email with your personal order number. We advise you not to delete the confirmation mail, and whenever you have any questions about your The Wallery product please use this order number.

CAN I RETURN MY THE WALLERY MURAL / VINYL?

We only take returns within 8 days after you received your order and when the Wallery mural/vinyl is in the original packages and have not been used in any way or tried to use. With try to use we mean; remove (parts and corners) of the protection layer from the design cover. For the exact conditions please read our terms and conditions.
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